Cobalt index failures in Virginia region

Incident Report for Websolr

Resolved

The provisioning is complete, and all affected users can now reindex their data.
Posted Feb 09, 2017 - 18:49 UTC

Identified

We are provisioning new hardware for affected users. However, since the Cobalt plan does not support replication or backups, affected users will need to reindex their data.
Posted Feb 09, 2017 - 18:29 UTC

Investigating

We have identified a hardware failure impacting several unreplicated Cobalt slices running in our Virginia region.
Posted Feb 09, 2017 - 18:02 UTC