Elevated 500-level errors in the US-East region

Incident Report for Websolr

Resolved

This incident has been resolved.
Posted Mar 07, 2019 - 15:44 UTC

Monitoring

Impacted users should be seeing traffic and performance return to normal.
Posted Mar 07, 2019 - 15:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 07, 2019 - 14:36 UTC

Identified

We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.
Posted Mar 07, 2019 - 14:36 UTC
This incident affected: Region Health: AWS US East (Virginia).
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