Elevated 500-level errors in the US-East region

Incident Report for Websolr

Resolved

This incident has been resolved.

Posted Mar 07, 2019 - 15:44 UTC

Monitoring

Impacted users should be seeing traffic and performance return to normal.

Posted Mar 07, 2019 - 15:17 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 07, 2019 - 14:36 UTC

Identified

We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.

Posted Mar 07, 2019 - 14:36 UTC

This incident affected: Region Health: AWS US East (Virginia).