Network connectivity and availability issues for some indices in Virginia

Incident Report for Websolr

Resolved

This incident has been resolved.
Posted Aug 03, 2017 - 00:45 UTC

Update

From AWS:

4:58 PM PDT We can confirm that some instances are unreachable and some EBS volumes are experiencing degraded performance in a single Availability Zone in the US-EAST-1 Region. Engineers are engaged and we are working to resolve the issue.


5:05 PM PDT We have identified the root cause and are beginning to see recovery for instances and EBS volumes in the affected Availability Zone in the US-EAST-1 Region. We continue to work toward full resolution.

Posted Aug 03, 2017 - 00:07 UTC

Monitoring

We're detecting a network connectivity event affecting a single Availability Zone in our AWS Virginia region. General system redundancy is operating as designed, with no impact to customer traffic at this time. However we are standing by to intervene if necessary. https://status.aws.amazon.com/
Posted Aug 02, 2017 - 23:53 UTC