All Systems Operational
Region Health: AWS US East (Virginia) ? Operational
90 days ago
100.0 % uptime
Today
Region Health: AWS EU West (Ireland) ? Operational
90 days ago
100.0 % uptime
Today
Region Health: AWS US West (California) ? Operational
90 days ago
100.0 % uptime
Today
Websolr Index Provisioning & Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Resolved - The issue was traced to a partial outage in AWS. The root cause was a malfunction within a single AZ, which caused a handful of instances to erroneously be replaced by the ASG. This manifested in Websolr as indices suddenly returning HTTP 500-level errors. Users without replication additionally experienced some data loss. Further questions should be directed to support@websolr.com.
Mar 7, 17:11 UTC
Investigating - We are investigating some issues affecting servers in a single availability zone. We are responding to issues as they arise, and are actively investigating the root cause. Automatic recovery is happening slowly, but steadily.
Mar 7, 16:03 UTC
Resolved - This incident has been resolved.
Mar 7, 15:44 UTC
Monitoring - Impacted users should be seeing traffic and performance return to normal.
Mar 7, 15:17 UTC
Update - We are continuing to work on a fix for this issue.
Mar 7, 14:36 UTC
Identified - We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.
Mar 7, 14:36 UTC
Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.